F.A.Q. and Class Policies

Performer on aerial hoop

Frequently Asked Questions

  • What should I wear to class?
    • We suggest that students wear clothing they are comfortable moving in, that is not too loose fitting. Close-toed gym shoes should be worn to Parkour and all Circus classes to use during stilting and unicycling, no specific footwear is necessary for any other classes as they are done barefoot. More details on gear here.
  • Do you offer make-up classes?
    • The Actors Gymnasium does not allow make-ups for missed classes.
    • This can cause overcrowding in classes and create safety concerns.
  • The session has already started, is there still room in the class I’m interested in?
    • First, we suggest that you try to enroll in the class you are interested in through Total Info. Once you’ve successfully done so, call us at (847)328-2795 to talk about pro-rating and other payment options.
    • We suggest adding yourself to the wait list. If the class capacity expands, students on the wait list will be notified and offered a spot. Wait list students are also eligible for priority registration for the next enrollment period.
    • After attempting to enroll yourself through Total Info, if you are unable to do so, give us a call at (847)328-2795.
  • What’s the difference between this class and this other one?
    • Check out all of our class descriptions and what individuals classes have to offer in our Class Descriptions page.
  • I’m only interested in one apparatus.
    • All apparatus build strength to get to the level where you can concentrate on one specialty and see improvement and growth.
    • Students new to The Gym or circus movement should start with a Circus Arts classes which covers one aerial and one ground skill each week. Later in the session each apparatus will be brought back and more advanced skills will be explored.
  • Which class should I/my child be in?
    • All new students to The Actors Gymnasium should start with an Introductory or Beginning level class. While a background in dance, gymnastics or other athletic pursuits will be an advantage, circus arts and physical theatre employ our muscle groups in different ways than other activities and it can take several sessions to adapt and master all of the skills before students are ready to move to a more advanced class.
    • For safety reasons, students need to receive instructor permission to take intermediate or advanced classes.
    • Advancement is subject to passing a skills test and also depends on class capacity.
    • Placement is at the discretion of the Director of Circus Arts.
    • For questions on class placement, please speak to your instructor directly and have them convey that information to the office.
  • Do I need to stay and wait while my child is in class?
    • No, this is your chance to catch up on errands. The parking lot at the Noyes Cultural Arts center is designed for students to be dropped off and picked up before and after class. Parking in the small parking lot can be problematic and most spaces are metered, so drop-offs are highly suggested.
    • We ask that you are timely in picking up your child. Their safety is our top concern and a teacher may not always be available to stay with them.
    • There are benches throughout the building where you can wait for your child, if you decide to remain in the building.
    • If you have another child with you while you wait, we suggest hanging out in Tallmadge Park when it’s nice out. Tallmadge Park overlooks the Noyes Cultural Arts Center and its parking lot and includes monkey bars, slides, swings, a teeter totter and a basketball court.
  • How do I schedule a drop-in class to try it out before deciding to enroll?
    • Drop-in classes are only available for adult classes and Imaginastics, not for kids classes, camps or intensives.
    • Students may, with advanced permission from the office, schedule drop-in attendance to classes for which they are not registered.
    • Please call the office at 847-328-2795 or email us at education@actorsgymnasium.org  two days in advance to discuss pricing or to schedule a drop-in.
    • Please bring with you a filled out copy of this waiver with you to the drop-in class.
    • Rates are: $20 – 40 min class, $25 – 60 min class, $30 – 90 min class, and $35 – Contortion.
    • No drop-ins on the first or last week of the session.
  • Am I allowed to sit in on my child’s class?
    • Parents are not allowed into their child’s class, unless the class is a parent-participation class.
    • Parents are asked to wait outside until their child’s class is over. This is to provide a comfortable and neutral space for all the kids in the class.
    • Parent-observation is always scheduled for the final week of classes in a session.
    • If you have a specific concern, please speak with the instructor or contact the office at 847-328-2795.
  • When can I watch a class?
    • Parents, friends and guests are invited to attend class on parent observation days only, which takes place on the last class in each session. An email reminder will be sent.
  • Are private lessons available?
    • Yes. One-on-one instruction is a very personal and highly effective method of learning. The instructor has the luxury of total attention to the way that the student learns best. Concepts can be introduced and worked on until they are mastered and the pace is set by the student’s attention span and desire.
    • The goal is to make circus study fun, attainable and low pressure while giving students skills that will last a lifetime.
    • A single “taster” lesson can be schedule with our Education Coordinator, who will help pair you with an instructor best suited for your needs. If you decide you’d like to continue your lessons, we ask that you commit to purchasing three lessons at a time.
    • Private lessons range in length from one to two hours, and can cost between $65-120 per hour of instruction.
    • If you wish to arrange for private lessons, please fill out this form, call the office at 847-328-2795 or email education@actorsgymnasium.org for scheduling and pricing information.
  • Where is The Actors Gymnasium located?
    • The Actors Gymnasium is located within the Noyes Cultural Arts Center at 927 Noyes, Evanston, Illinois.
    • We are right at the Noyes stop on the CTA purple line.
    • Cars can drop off, pick up and also park in the Noyes Center parking lot (use the meters on the Noyes St side during business hours)
    • A map and more detailed directions may be found here.
  • Where is The Actors Gymnasium located within the Noyes Cultural Arts Center?
    • The Gym is located at the far (north) end of the building and is visible from the parking lot, past the playground. Entering through the main entrance of the Noyes Cultural Arts Center, the Gym may be reached by taking a right at the main gallery hallway and continuing to the far north end of the building. The entrance to the gym is through the last set of double doors, on the right.
    • The Studio is studio 108, which is on the ground floor on the north end of the building, before the stairs down to The Gym, across from the Evanston Children’s Choir space.
    • The Office is suite 100, which is on the ground floor at the corner of the main corridor, on the south end of the building. Look for the colorful poster on our door.
  • Will I receive a registration confirmation?
    • Yes, a registration email will be sent via our online registration system Total Info showing class confirmation and receipt of payment to the email listed on the student account.
    • An email reminder will also be sent out the day before the first class.
    • If you do not receive an email confirmation or phone call within 2 days of submitting your registration, please call the office to confirm receipt.
  • What is the learning space like?
    • Circus Arts classes are taught in two spaces:
      • Our Gym is a 3,000 sq. ft gymnasium space that features a 1,600 sq/ft sprung floor, and a fully rigged 24 foot ceiling.
      • Our Studio is a 900 sq. ft classroom space that features a floating sprung White Oak dance floor, a fully rigged 14 foot ceiling, a handstand wall, conditioning ladders, and room length 12 foot mirrors for aerial work.
    • All aerial equipment such as the Aerial Hoop, Spanish Web, aerial silks, static trapeze and more are provided, as well as the equipment for ground skills such as unicycling, juggling, tight wire and gymnastics.

Noyes Gymnasium

Registration

  • Students must register through our online system, which is called Total Info.
  • Payment is due upon registration.
  • For classes that are “Permission Required”, payment is due within 3 days of admission into the class.
  • Payment Plans – Classes should be paid in full at the beginning of each session. If necessary, payments can be paid over 3 or 4 installments. The first payment is always due at the time of registration and your credit card number will be kept on file until payment is complete. Call our offices at (847) 328-2795 to discuss a payment plan.
  • Every student must have a current and completed annual (valid Fall – Summer) waiver form electronically-signed through Total Info before classes begin; no exceptions. This applies to both new and continuing students.
  • Drop ins – If there is room in a class we can sometimes accommodate drop in students. Rates are: $20 – 40 min class, $25 – 60 min class, $30 – 90 min class, and $35 – Contortion. No drop ins on the first or last week of the session. Contact the office to schedule a drop in.
  • Pro-rate – If there is room in a class you can register after the session has begun. We can pro-rate off the cost of the classes you have missed. Pro-rating is only available if you are missing the first few classes, not for any middle or end absences. Pro-rated fees are not available for Camp.
  • Wait list – If a class is full, please add yourself to the wait list as we are sometimes able to expand or add another class if there is enough interest.
  • Classes with low enrollment may be canceled the week of the session start date.
  • Register early!

Refund and Cancellation

Classes

  • To cancel class registration, there is a $25 administrative fee.
  • If cancellation is made prior to the first class, a full refund, minus the $25 cancellation fee, will be issued.
  • If cancellation is made after the first class, a full refund, minus the $25 cancellation fee and the pro-rated cost of the first class, will be issued.
  • If cancellation is made after the second class, no refund will be issued.
  • The Actors Gymnasium does not allow make-ups for missed classes.

Winter Camp

  • There is a $25 cancellation fee.
  • If cancellation is made prior to the first day of camp, a refund minus the $25 cancellation fee will be issued.
  • There are no refunds after the start of camp.
  • Winter Camp dates are set a year in advance. Actors Gym does not modify camp dates in response to changes in school schedules.

Summer Camp

  • A $100.00 non-refundable deposit per student is required upon registration. This deposit may not be applied towards other classes or a sibling’s camp tuition.
  • Summer Camp dates are set a year in advance. Actors Gym does not modify camp dates in response to changes in school schedules
  • IMPORTANT: All registration cancellations and refund requests must be made before April 1st.
  • No refunds or credits after April 1st, no exceptions.

Age

Students must be no younger than the class’ listed minimum-age requirement on the first day of class.

Charge Back

  • PLEASE NOTE: Payment for any classes, camps or merchandise transactions will show up on your bank and credit card statements as being from Total Info or Diamond Payment Systems.
  • Total Info and Diamond Payment Systems are compliant with the highest levels of internet financial security.
  • If you have any questions on the transaction, please contact Actors Gymnasium first.
  • If you contest the charge with your credit card company, Actors Gym will be charged a $25 fee, and we will pass that charge along to you.

Pre-Registration

Fall Classes

  • Registration opens to both the general public and current Actors Gym students on the same date.

Winter I, Winter II, Spring and Summer Classes

  • Students who are enrolled in the session directly prior to the upcoming session and waitlist students, get exclusive access to a pre-registration period to help them continue their studies. This can be used to either continue in the same class, to try something new, or to take multiple classes.
  • Open registration for the general public opens after the pre-registration period.

Class Level Placement

  • For safety reasons, students need to receive Instructor permission to take intermediate or advanced classes.
  • Advancement is subject to passing a skills test, and also depends on class capacity to accept new students.
  • Placement is at the discretion of the Director of Circus Arts.
  • For questions on class placement, please speak to your instructor directly.